Network Q, the UK’s leading used vehicle retailer, recently polled over 2,000 consumers and found that car terms like FSH, ESR and ICE confuse the average consumer.

In an effort to eradicate the confusion and to make the process of buying a used car more straightforward, Network Q has identified the most confusing car terms and teamed up with the Plain English Campaign to produce a jargon-free guide to dealer-speak ( ).

Although Network Q currently operates a Plain English policy, bosses have also announced a complete ban of car jargon in all of its 440 UK retail sites.

The survey found the most confusing car terms are:

Stuart Sims of Network Q comments: "We’ve produced a Plain English guide to car jargon and banned it from our forecourts in response to the massive 37 per cent of consumers who find abbreviated jargon the most frustrating part of the used car buying process."

Published : 07/09/04 Author : Melanie Carter

Vauxhall News

This is a 16-year+ news article, from our Vauxhall archive, which dates back to the year 2000.

If in doubt check with your local Vauxhall dealer as car prices and technical data will have changed since 2004.

Although our car news is published in good faith, we cannot guarantee it to be error free or complete or up-to-date.

Vauxhall Images

Vauxhall Images may not be UK specification cars. Colours and exterior and/or interior elements may differ from actual models.


The car news and images remain the copyright of the rights holder and may not be used without their consent.