A car crash is a traumatic experience in anyone's language, so a little wise counselling from the accident support team at Vauxhall about the do's and don'ts of one of motoring's worst moments will surely be welcomed by Vauxhall drivers everywhere.

Their new accident support handbook will not turn your crash into the other driver's fault, but it can relieve some of the stress at the scene of the accident by providing everything you need to take stock of the situation and seek expert advice.

Designed to fit in the glovebox, the handbook presents a three-stage plan to get drivers involved in an accident back on the road as quickly as possible. After using self-contained forms to exchange details with other drivers and fill out an accident report, complete with a sketch of the scene, the guide recommends contacting the 24 hour Vauxhall Accident Support Centre.

A dedicated freephone number is manned by expert staff waiting to provide scene of accident advice, a message relaying service, help with the insurance claim, alternative transport, uninsured loss recovery and onward travel arrangements.

Recovery of the vehicle can be arranged to a Vauxhall Approved Accident Repair Centre of the driver's choice anywhere in the UK, including Northern Ireland and the Channel Islands. A 12 month repair warranty is just one of the advantages of using this service.

The handbook is available not only to private and company car drivers taking delivery of a new Vauxhall car. Owners of older models and used car buyers may also obtain the handbook from any Vauxhall dealer, Network Q outlet or MasterFit Centre.

Published : 12/04/03 Author : Melanie Carter

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