The 2011 Renault Global Quality Award Presented To Four UK Renault Dealerships

The Renault Global Quality Award is presented each year by Renault to recognise the dealerships across the national network which provide the best customer service and commit to the highest standards in quality.

This year, Louth Renault dealer John Pocklington, Renault Wirral, Renault Watford and Rodney Cole in Cookstown, Northern Ireland, were judged to have topped the network, meeting the criteria across sales and aftersales.

Managing directors from the four dealerships were all invited to attend the Renault Global Quality Award event held in Paris and hosted by Jerome Stoll, Executive Vice President, Sales and LCV, and Roland Bouchara, Commercial Director, Europe region.

Renault UK's Director, Services and Quality, Mark Crockett visited the dealerships to personally congratulate staff and present the award. He said: "Each of these dealerships has worked extremely hard to ensure they offer consistently high standards of customer service across sales and aftersales. It's a real pleasure to be able to recognise each member of staff for their contribution to our performance and results."

"Particular congratulations must go to Rodney Cole in Cookstown as the dealership has won this award three times since its inception four years ago. Prior to that, the business was a regular winner of the Renault Global Quality Award’s predecessor, the Masters Club award."