The UK's First Five Year Across-The-Range Warranty . From Hyundai

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From 1 September 2002 Hyundai Car (UK) Ltd will be offering the UK’s first five year, fully manufacturer-backed, unlimited mileage warranty as standard across its range.

The launch of the revolutionary five year warranty – a direct result of customer demand for a longer warranty period with real value – is a significant increase on Hyundai’s current three year unlimited warranty, already regarded as one of the UK’s best.

The new warranty is available to private and fleet users, and applies to all models in the range including the Hyundai Amica, Accent, Matrix, Elantra, Coupe, Sonata, Trajet, Santa Fe and XG30. This is a permanent move by the company, not just a limited time offer.

As has been the case with the existing warranty, the UK’s first five year warranty has been made as ‘transparent’ and easy to understand as possible.

As well as unlimited mileage (most manufacturers limit mileage to between 60,000 and 100,000 miles), the five year warranty covers virtually all mechanical and electrical components. Some perishable items are understandably not included. However items such as the exhaust system, timing belts and shock absorbers, for example, are covered for five years unlimited mileage.

New owners will not be expected to pay extra for the two additional years, and the price of the model range is unchanged.

The warranty is transferable to a new owner if the vehicle is sold within the five year warranty period.

All models in the range will continue to be offered with three years RAC Assistance as standard.

Commenting on the new five year warranty, David Walker, Managing Director of Hyundai Car (UK) Ltd said: "We found out what our customers really wanted by carrying out nationwide research presenting a number of options. The five year unlimited mileage warranty across the entire range of vehicles was the most popular and clearly the one for us to introduce.

"Hyundai has always aimed to exceed the standards of the competition when it comes to value and equipment. The new five year warranty will ensure our customers get what they have always expected from us – superb value for money.

"This is a very exciting time for Hyundai, but more importantly, a very exciting time for new Hyundai purchasers. We are the first manufacturer in the UK to offer such a comprehensive warranty. We have a high level of confidence in our products and our customers deserve this level of ‘peace of mind’ as part of the Hyundai customer experience."

The new Hyundai Getz, the company’s first entry into the supermini sector will be available with the five year warranty from launch in October.

Hyundai Car (UK) Ltd was established in September 1993 as part of Lex Services PLC (Lex is one of the largest motoring service providers in the UK and since 1999 has been the owner of the RAC) and is the UK distributor for all Hyundai vehicles imported into the UK from Korea.

Now one of the fastest growing car companies in the UK, Hyundai prides itself on the provision of excellent customer satisfaction, ranking seventh out of 209 cars (for the Amica) evaluated in the 2001 JD Power survey.

Hyundai Motor Company supports sports at the highest level and was the official automotive sponsor of the 2002 FIFA World Cup in Korea and Japan and has a three car entry in the FIA World Rally Championship.

Published : 05/08/02 Author : Melanie Carter

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