In a fiercely competitive market, customer loyalty can be difficult to achieve. But thanks to quality products and a dedicated service, Volkswagen Commercial Vehicles is seeing more and more customers return to their Van Centres when they need to expand or renew their fleet.
Warwick-based electrical contractor, National Electric and Engineering Co, which services and installs electrical systems for clients across the UK, is one such customer. It is purchasing 22 new Volkswagen Caddy vans and 12 Transporters from Listers Van Centre in Coventry, thereby replacing its existing fleet of Volkswagen vans with the latest award-winning models.
Managing Director of National Electric, Steve Kennedy, said: ‘Our Volkswagen vans have served us well. So when we needed to replace our fleet, it was Volkswagen’s latest models we wanted to look at.
‘What particularly impressed us with the Caddy,’ he added, ‘was the increased load capacity and side sliding door which allows flexible loading. For our current business requirements, the new model bridges the gap between the old style van and larger panel vans.’
The Caddy van, which was launched in March this year, definitely deserves the tag ‘The Big Little Van’, with its class-leading load capacity of 3.2 cubic metres which enables it to carry a payload of up to 819 kg (including driver).
The Caddy is powered by a choice of two diesel engines: a 2.0-litre SDI with 69 PS and a turbocharged 1.9-litre TDI PD with 104 PS. Both units employ Volkswagen’s ‘Pumpe Düse’ (or unit injector) technology, which produces high power and low emissions. Unique in its class, the Caddy also has ABS, traction control (TCS) and engine braking control (EBC) all fitted as standard.
Listers Coventry will be responsible for servicing the vans based in the Midlands, while other approved Volkswagen Van Centres will attend to the service and maintenance requirements of the rest of the fleet.
Formed in 1946, National Electric has planned, designed and managed major electrical installation contracts for government establishments, police stations, schools, offices, car dealerships and many well-known high street stores.Published 10 September 2004