The trouble with being top of the league is that normally there is only one place to go – down. However, Vauxhall’s Network Q has proved there is another way as for the second year running it has come out top in the popular What Car? Approved Used Buyers survey.
What Car?’s annual report is recognised for its thoroughness, investigating not only the claims and small print of the manufacturers, but also the user-friendliness of web sites, the performance of sales staff at retailers up and down the country and whether cars offered on the programme offer value for money.
Network Q, it was concluded, "offers a top-notch all-round package of benefits" and that "remaining at the top of the tree is an achievement in itself. Excellent peace of mind, knowledgeable staff and reasonable prices earn five-star ratings."
The company’s performance in 2003 follows the same top position in 2002 and the runner-up spot in 2001.
Network Q is one of the most widely available used car programmes in the UK, operating from 440 Vauxhall dealer sites and offers vans as well as passenger cars. All makes of car are sold, up to five years of age, but only after undergoing a rigorous 114 point check.
Andy Robson, Network Q brand manager for the past two years commented: "Vauxhall Motors and its retailers invest significantly in the scheme in a bid to keep it top of the manufacturer approved used car schemes. And as more and more people are now turning to quality used cars as their next car purchase, it is important that we continually look at ways to improve value for money, the quality of cars we offer and the peace of mind that customers are looking for when buying used. Our recent performances in the survey indicate that we are doing something right."Published 23 September 2003