Renault First To Offer Online Service Booking In The UK

Renault’s New Service Booking Online

 

Servicing your vehicle is an essential part of ensuring your car or van stays in tip-top condition. Now, the process couldn’t be easier with Renault being the first manufacturer in the UK to introduce a new hassle-free Service Booking Online facility which allows customers to book vehicle servicing with their preferred Renault dealer and obtain quotes online, 24 hours a day, seven days a week.

Renault’s new Service Booking Online enables customers to;

  • Check which service their vehicle is due
  • Book a service
  • Book a specific workshop time slot with their local Renault dealer
  • Request pick-up and delivery of their vehicle if required
  • Request a courtesy car
  • Confirm the cost of the next service for their specific model and version
  • View each component of the service, priced and visible online
  • Request additional repair work to be carried out if necessary
  • Book an MOT (if the vehicle is over three years old)
  • Confirm the cost of the MOT
  • Print booking details and receive an email confirmation

The convenient service is simple to use and only takes a few minutes to register. Customers log on to the dedicated website, www.service.renault.co.uk , where they choose a log in, secure password and enter their details. A choice of nearby Renault dealers is presented for the customer to choose their preferred dealer themselves.

After completing their vehicle details such as registration number, current and annual mileage, whether the vehicle is a company car, Service Booking Online will return a confirmation of the vehicle and what version it is and advise when the customer’s next service is due. If there is more than one Renault vehicle in the family, customers can add these vehicles too.

Selisik Ergin, Director, Services & Quality, Renault UK, said, "As the inventor of such innovations as the MPV segment with the Espace and Scénic and the V10 engine in Formula 1, it stands to reason that Renault should be the first manufacturer in the UK to offer online service booking.

"Maintaining your vehicle by sticking to the manufacturer’s servicing schedule is crucial and Renault’s convenient Service Booking Online makes this necessity even simpler and more accessible than ever for customers. It also offers increased choice and the cost of the customer’s service or repairs are completely visible and clear on screen for them to see".

Mick Moore, Director, Customer Management, Renault UK, added, "The introduction of Service Booking Online allows us to offer our customers a hassle-free facility which also demonstrates our continued commitment to providing the highest standard of quality and service for our customers".

Published 3 March 2006 Melanie Carter

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