Peugeot has introduced a new programme, Peugeot Contract Maintenance, for fleet customers who have bought their vehicles using cash or traditional hire purchase. Along with Peugeot’s other fleet and contract hire services, this programme will be managed by the Peugeot Contract Hire team based at Redhill, Surrey.
The key benefit for customers of Peugeot Contract Maintenance is that they can now budget for vehicle maintenance costs via a fixed annual or monthly payment rather than in an ‘ad hoc’ way when they arise, providing ‘peace of mind’ and a way of containing unknown costs.The new scheme will have all the customer benefits usually associated with contract hire programmes. These include:
- Servicing and maintenance (all wear and tear including tyres)
- Extension of manufacturer’s guarantee
- Peugeot roadside assistance
- A relief vehicle if work needs doing on their car
- Any repairs necessary as a result of an MOT test
John Taylor, director of fleet says: "Fleet managers are increasingly faced with strict financial responsibilities which we can help them control with this new scheme. The known monthly payment enables managers to predict and control costs without the fear of having to make irregular payments. Any service and maintenance work will also be performed by an approved Peugeot dealer giving customers increased peace of mind."
Peugeot contract maintenance is available across the entire Peugeot car and LCV range and covers 12 to 48 month agreement periods, and anything from 5,000 – 50,000 miles per annum.
The contract hire team at Redhill has been fully operational since July last year, and manages all of Peugeot’s contract hire finance arrangements for fleet and ‘business users’.
Banque PSA Finance, Peugeot’s banking subsidiary now funds all the contract hire arrangements, enabling Peugeot to offer customers competitive finance rates. Customers can also organise quotes and revisions to contracts ‘on-line’ as well as organising servicing within the dealer network.
Steve Harris heads up this division for Peugeot. He says: "Our main customers are small fleet operators. By working with Banque PSA, we have a financial institution which is 100% committed to us and our dealers, enabling us to offer a fully integrated approach. This in turn will improve efficiency, and improve customer retention and increase car sales."Published 6 March 2003