Mercedes-Benz Car Recall
Published: 4th April 2005
With a worldwide recall Mercedes-Benz is improving the quality of passenger cars already in the field. With this measure the head of Mercedes-Benz, Dr. Eckhard Cordes, is adding emphasis to his quality initiative: "We are now producing the best product quality ever and our aim is to ensure that those vehicles in the hands of customers which are the cause of complaints achieve a standard of quality that reflects our highest expectations."
On vehicles with six and eight-cylinder petrol engines built between June 2001 and November 2004 the voltage regulator in the alternator is being checked and if necessary replaced. On E-Class and CLS-Class models made from January 2002 to January 2005, new battery control unit software is to enhance the on-board power supply. In addition, the braking systems on E-Class, SL-Class and CLS-Class models from the production period June 2001 to March 2005 are also to be updated.
Customers are being informed in writing. Mercedes-Benz has set up a special hotline to answer customers' questions:
Telephone Hotline for Europe: 00800 1 777 7777
