Mazda’s reputation for outstanding reliability has been commended once again. For the third consecutive year Mazda is named Most Reliable Car Manufacturer in the UK, according to data from independent automotive warranty specialist, Warranty Direct (www.reliabilityindex.co.uk ).
"Mazda continues to be head and shoulders above the rest," says Duncan McClure-Fisher of Warranty Direct. "Problems are few and far between, and its cars age well. Infrequent garage visits, quick repair times and reasonable bills have helped consolidate its position."
"We are delighted that Mazda has been named Most Reliable Car Manufacturer in the UK for the third year," commented Adam Pumfrey, Mazda’s Aftersales Director.
"Mazda’s reputation for advanced engineering and excellent Japanese build quality is the foundation for customer satisfaction in the UK, while extended service intervals of up to 12,000 miles and reduced whole life costs have ensured we continue to satisfy our customers and maintain our excellent reputation for reliability." Pumfrey added.
Mazda averaged just 16 failures per 100 claims with Warranty Direct - scoring higher on reliability than Honda, Toyota and Vauxhall.
Mazda has an excellent reputation for low cost replacement parts and low servicing costs, which is reflected in the Warranty Direct survey showing Mazda’s average repair bill at just £275. In comparison, fellow Japanese manufacturers Toyota (£443.23) and Nissan (£390.57) trailed Mazda significantly on average repair bills.
New Mazda models will continue to offer extended service intervals and low cost replacement parts with the introduction of the Mazda RX-8 rotary-powered four-seater sports coupé in October and family-sized Mazda3 hatchback in January 2004.
Mazda’s popularity continues to grow in the UK with a sales increase of 42 per cent between January and August, totalling 23,420 sales.Published 27 September 2003