Lexus’ reputation of having the most satisfied customers in the UK has again been acknowledged with the luxury car brand topping the 2005 Driver Power report released in this week’s Auto Express magazine.
For the fourth consecutive year Lexus was named Best Manufacturer in the car reliability and satisfaction survey that seeks drivers’ opinions of their own cars.
Over 50,000 people took part in the 2005 Driver Power survey and rated their cars in 10 key areas including performance, reliability and quality.
The excellent levels of customer service from the Lexus network of centres across the UK were also recognised with the brand topping the Best Dealers list.
The Lexus IS200 was also named the car with the Best Build Quality, another acknowledgement of Lexus’ exceptional quality reputation.
Steve Settle, Lexus Director, said: "Lexus has always aimed to deliver a premium automotive experience to our customers by providing high quality products and superior levels of customer service. This year’s Driver Power report is a strong indication that our customers are very satisfied and also reflects the outstanding work being done by our centre network.
"As Lexus launches an exciting range of new models over the coming year, we will strive to deliver even higher levels of quality and customer service to ensure Lexus owners are more satisfied than ever."Published 5 April 2005