Hyundai has come out with strong showings in two recent reliability surveys – one from the Consumers’ Association’s Which? magazine, and another from Warranty Direct.
Hyundai has jumped up to the ‘best’ class in this year’s Which? survey from the ‘good’ reliability category – part of a select band of just seven manufacturers to rate in the magazine’s top sector.
Which? received nearly 33,000 surveys from its readers between January and March this year, on 138 different models.
Readers were asked about any breakdowns, problems or faults their cars had suffered in the previous 12 months, and the results collated into an overall rating for reliability.
The report stated: "Hyundai has made the jump into the top reliability class this year which should reassure the company, as it recently became the first manufacturer to offer a standard five year warranty."
Several major manufacturers have taken a tumble in form in the Which? survey including Audi, Mercedes-Benz and Volkswagen.
Praise for Accent
Hyundai’s Accent has also proved to be one of the most reliable small family cars on the market, in a survey by Warranty Direct.
Reading-based Warranty Direct is the first and only direct personal warranty company operating in the UK.
The analysis was based on 4,294 policies held by Warranty Direct for small family cars up to 10 years old.
The index rating is calculated as cost of repair against number of visits to the garage, so the lower the index rating, the more reliable the car is. The average rating figure for small family cars is 55.9.
The survey said: "Hyundai's Accent stands out for praise. Placed third with an index rating of 23.3, it also has the second lowest repair bill (£103.87) and, behind the Citroen Xsara, spends the least amount of time in the garage (0.80 hours per visit)."
As a comparison, at the other end of the scale the Peugeot 306 has an index rating of 103 (nearly double the segment average of 55.9), and with a repair bill of £326.92, is over 60 per cent dearer than the small family average of £202.41.Published 9 August 2003