Over the ten year period, Hyundai has gone from being one of the poorest performing manufacturers for customer satisfaction to the one the five best brands.
Auto Express has named Hyundai as the most improved car manufacturer, following ten years of Driver Power surveys, which saw more than 300,000 owners submit surveys about the cars they own.
Over the ten year period, Hyundai has gone from being one of the poorest performing manufacturers for customer satisfaction to the one the five best brands. In the last ten years, their customer satisfaction rating has gone from 78.12 per cent in 2002 to 86.34 per cent in 2011. The largest jump of any car manufacturer. Hyundai has also risen from 28th to fourth place in the best manufacturer results.
The Hyundai i30 is rated fourth in the Top 50 cars of the last ten years. In 2010, the Driver Power survey saw it named the most satisfying car in Britain.
Acting Editor for Auto Express, Graham Hope, commented: "No brand has taken such a massive leap over the past decade as Hyundai. Its range now is unrecognisable from 2002, and our readers regularly tell us that they are both pleased and proud to own a Hyundai, which is reflected in its meteoric rise up our Driver Power ratings. And the company looks set to achieve even greater things in the years ahead."
Hyundai UK's managing director, Tony Whitehorn, said "We are delighted to win this award. It confirms just how far we have come in a short space of time and that we now have a range of cars people can be proud to have on their driveways. With even more desirable products just around the corner, this really is a very exciting time for the brand."Published 31 August 2011