Ford Road Side Assistance And Service Offer

A Ford Rapid Fit Centre

A Ford Rapid Fit Centre

Ford dealers are offering a service for just £99, with the bonus of a year's roadside assistance.

The £99 Ford Value Service offer is aimed at owners of Ford car models that are three years old or more. They can take advantage of the deal at any of the 400-plus participating Ford dealerships and Rapid Fit centres nationwide.

In addition to a service that includes an oil change, a new oil filter and a new air filter, vehicles will also benefit from a free Visual Health Check covering more than 25 vital maintenance and safety assessments.

The Visual Health Check provides customers with an easy-to-understand summary that gives a 'red', 'amber' or 'green' status for vital components and systems. Red means that attention is required now and amber that it will be needed soon.

Among the items examined are the brakes, clutch, seat belts, tyres, steering, suspension links, driveshafts, wheel bearings, transmission, wheel nuts and several major engine components, including the cooling system.

Included with the £99 Ford Value Service is roadside assistance throughout Britain and Europe for 12 months (or until the car reaches its next scheduled service interval, whichever comes up sooner). Cover is provided by Ford Assistance, which offers a 24/7 Europe-wide call-out service. Even if a break down happens on the continent, if the car can't be fixed at the roadside then it will be arranged for the car to be taken to the owner's home or to a Ford dealership.

"This is a superb offer for cost-conscious drivers looking for value for money - those who might be tempted to let their service schedule lapse for a month or two to ease cash flow, or to take their car to an independent repairer," said Paul Muers, marketing manager of Ford Customer Service Division.

"A £99 service represents real value at a time when motoring and living costs are spiraling, and that's before you take into account the roadside assistance. It is possible to spend £99 arranging a similar level of cover and customers know the service is being carried out to Ford's exacting quality standards."

The Ford Value Service is aimed at owners of older vehicles who might be considering an independent service agent in the belief that they will get better value. If any work is required to a car undergoing the Ford Value Service, it is carried out using Ford Original Parts, ensuring safety, reliability and longevity. All Ford dealers also have their workmanship independently and randomly audited by the RAC to ensure the highest standards are maintained.

Ford owners can spread servicing costs with a new service plan called "Ford Protect Service Assure", a tailored monthly payment plan operated by Ford dealers that enables owners to smooth out the cost of servicing on a monthly basis.

Published 9 November 2009 Staff

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