Citroen Financial Services has become the UK’s number one Manufacturer finance house for the very first time, according to the latest results from the New Car Finance House Survey, produced by Sewells Information and Research.
This is the eighth year that the report has been produced and represents a huge accolade for Citroen Financial Services. This independent survey has rapidly become a benchmark for finance houses assessing the relationship with their dealers. Lifting the lid on what dealers really think, the survey gives detailed views on the products and service levels, online systems and terms and conditions of every finance house in the market.
By analysing the survey’s year-on-year trends, finance houses have been able to identify a clear correlation between the quality of the relationship with their dealers and the amount of business secured.
John Handcock, Sales Director of Citroen Financial Services, commented: "We are delighted with the results from the survey and would like to thank the Citroen dealers for giving us such a positive response. This reflects the commitment of our field force and head office teams to providing a professional service to our dealers."
Although the results placed Citroen Financial Services at the top of the table, John Handcock added, "We believe we can build on this result and further improve the products and services that we currently provide to Citroen Dealers."Published 1 May 2004